Customer Assistance

Frequently Asked Questions – click here

Furniture Care Instructions – click here
These simple instructions will help you keep this piece of furniture in good condition and will allow it to age beautifully.

Accessories & Assembly Instruction click here
Assembly instructions for all our cribs are available. Please contact customer support team.

Discontinued Products click here
Discontinued Products for Baby Cache.

Brochures – Product brochures are available for immediate download as pdf documents. Just click the link at the bottom of the room image of the furniture collection you are interested in.

Where to buy:
We are exclusively only available at Babies”R”Us in USA & Canada. To find a Babies”R”Us store closest to you click here.

Heritage Baby Products LLC
91 New England Avenue
Piscataway, NJ 08854
tel: 866.595.5175

Product Warranty
– All Heritage Baby Products have a 1-year limited warranty. We will replace any missing or broken part within that period for no charge. A copy of the receipt of purchase will be required. To register your product – click here

Customer Service: